Refund policy

Last updated: September 5, 2026

At Nordic Workspace, we design items to bring order, focus, and intentionality to your space. If you are not entirely satisfied with your purchase, we are here to help.

We accept returns on physical products within 30 days from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

All digital downloads—including downloadable guides, digital tools, and electronic assets—are strictly non-refundable once delivered or accessed.

To start a return, please contact us at hello@nordicworkspace.com with your order number and the reason for the return. Items sent back to us without first requesting a return will not be accepted.

Customers are responsible for paying their own return shipping costs unless the item arrived damaged, defective, or incorrect due to our error. We strongly recommend using a trackable shipping service.

Please inspect your order upon reception and contact us immediately at hello@nordicworkspace.com if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original method of payment within 5–10 business days.

Final sale items, promotional gift cards, and custom orders are strictly non-refundable.